Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using Travel-Resorts ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website, mobile applications, and related services (collectively, the "Service").

2. Description of Service

Travel-Resorts is a travel booking platform that provides:

  • Flight search and booking services
  • Hotel reservation and accommodation booking
  • Travel package deals and vacation planning
  • Price comparison across multiple travel providers
  • Customer support and travel assistance
  • Travel-related information and recommendations

We act as an intermediary between you and travel service providers (airlines, hotels, etc.).

3. User Accounts and Registration

To access certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use our services.

4. Booking and Reservations

Booking Process

  • All bookings are subject to availability and confirmation by the service provider
  • Prices displayed are subject to change until booking is confirmed and paid
  • You are responsible for ensuring all travel information is accurate
  • Special requests cannot be guaranteed and are subject to provider availability

Travel Documents

  • You are responsible for obtaining valid passports, visas, and other required documents
  • Ensure your travel documents are valid for at least 6 months from travel date
  • Check entry requirements for your destination country
  • We are not responsible for denied boarding or entry due to invalid documents

5. Payment Terms

Payment Processing

  • Payment is required at the time of booking confirmation
  • We accept major credit cards, debit cards, and other specified payment methods
  • All payments are processed securely through encrypted payment systems
  • Prices are displayed in USD unless otherwise specified

Fees and Charges

  • Service fees may apply to certain bookings and will be clearly disclosed
  • Additional fees may be charged by service providers (baggage, seat selection, etc.)
  • Currency conversion fees may apply for international transactions
  • All fees are non-refundable unless otherwise stated

6. Cancellations and Refunds

Cancellation Policy

  • Cancellation terms vary by service provider and booking type
  • Some bookings may be non-refundable or subject to cancellation fees
  • Cancellation requests must be made through your account or customer service
  • Refund processing may take 7-14 business days

Force Majeure

We are not liable for cancellations or changes due to circumstances beyond our control, including but not limited to natural disasters, government actions, strikes, or pandemics.

7. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any laws
  • Provide false or misleading information
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems to access the Service without permission
  • Violate the rights of other users or third parties
  • Transmit viruses, malware, or other harmful code

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Travel-Resorts and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without prior written consent.

9. Disclaimers and Limitation of Liability

Service Disclaimer

The Service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the Service, including but not limited to:

  • Accuracy, reliability, or completeness of information
  • Availability of travel services or pricing
  • Quality of services provided by third-party providers
  • Uninterrupted or error-free operation of the Service

Limitation of Liability

To the maximum extent permitted by law, Travel-Resorts shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.

10. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Travel-Resorts. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

Your interactions with third-party service providers (airlines, hotels, etc.) are solely between you and such providers. We are not responsible for any disputes, damages, or losses arising from such interactions.

11. Indemnification

You agree to defend, indemnify, and hold harmless Travel-Resorts and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit through the Service

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting customer service. Upon termination, your right to use the Service will cease immediately.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Travel-Resorts Legal Department

Email: legal@travel-resorts.com

Phone: +1-800-TRAVEL-1

Address: 123 Travel Plaza, Suite 456, New York, NY 10001, USA

Effective Date: These Terms of Service are effective as of January 15, 2025, and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.